Our City Together campaign is here to recognise and reward our members who have stood by us throughout this crazy time!
Over 50% of our members have already completed the City Together renewal process. If you haven’t done so already, we encourage you to do so as limits apply to some bonuses and they are filling up fast!
In what has been a tough period for everyone, we want to say thank you to the City family for your unwavering support, your loyalty and your patience.
Members have been emailed their unique token, if you have not received your email or have any questions, please contact our friendly Membership team on on 1300 255 432 or via email at firstname.lastname@example.org
Here is all the information you need to know!
City Together has been designed to reward and recognise our amazing members who have showed us so much support, love and patience throughout the disruption caused by COVID-19. Continue reading below to find out how we’re going to repay the faith you have shown in us during this difficult time.
We will be contacting all full fee Melbourne City FC membership purchasers directly with more information on activating your City Together benefits and your membership renewal. In the meantime, here’s everything you need to know!
2020/21 Membership pricing
We are reducing the advertised price of all full season memberships for season 2020/21. Simply renew your membership for next season and the price drop will be automatically applied.
Want to find out how much you are saving? Click here to find out!
A little something extra to say thanks
To show our appreciation, we are offering a special bonus option for all renewing members.
City members who sign up for season 2020/21 will be given the option to pick from a variety of exciting renewal bonuses that range from seating upgrades to merchandise vouchers to money can’t buy experiences and much more.
Bonus options will vary depending on the level of membership you hold for the 2019/20 season.
Paying for your membership has never been so easy. Annual, monthly or NEW multi-season plans, the choice is yours!
We’ve developed a new monthly multi-season payment plan in response to the COVID-19 pandemic. The payment plan is designed to help those of you who want to maximise your immediate cashflow by deferring 50% of your 2020/21 membership fees into season 2021/22. Meaning that your total payable amount will be split over 21 months beginning in October 2020 and concluding in June 2022.
Not only will you keep more money in your pocket for longer, but you’ll also lock in the new cheaper 2020/21 membership pricing for season 2021/22 too!
Alternatively, you can also split your payments into nine equal monthly (single season) instalments or pay for your membership in one upfront lump-sum with our annual payment option.
Auto-Rollover is the simplest and most convenient way to maintain your Melbourne City membership year-on-year. No renewal forms, no hassle. At the conclusion of the season we will roll your membership across to the new season so you’re always ready to go when we are.
Like your seat? Great! We guarantee the same seat for all reserved seat members every season you remain on auto-renew.
We will also apply a prize freeze for this coming season, which mean we’ll lock in your new lower membership fee for season 2021/22 as well!
How do I renew?
We will be contacting all Melbourne City membership purchasers directly with more information. All purchases will receive a unique token to log-in to our City Together portal, where they will be given the opportunity to select their renewal options and benefits.
Please note, only registered purchases will receive this token.
For clarity, the purchaser is the person who made the initial membership payment. In some cases, this will be a parent/guardian on behalf of a family membership, or it may be an individual paying on behalf of a group of friends.
Example: Only one parent/guardian of a family membership will be deemed the purchaser. That member will receive a log-in token and be responsible for selecting each member’s options and benefits.
If a you have not received a unique log-in token, it is likely that you are not the registered purchaser of your membership. This will occur if a friend or relative has paid for your membership or communicated with our membership team on your behalf. We encourage you to speak with your registered purchaser to discuss your City Together choices.
To be eligible for the City Together renewal benefits, members must renew by 20 September 2020.
If you would like some more information or would like to discuss your options, please contact our membership team on 1300 255 432 or via email at email@example.com.
Additionally, you can find an extensive list of FAQs here.